Mendesain Ulang Organisasi Pelayanan Publik Melalui Digitalisasi Proses Bisnis. Jurnal Ilmu Administrasi Negara AsIAN (Asosiasi Ilmuwan Administrasi Negara), [S. l.], v. 5, n. 2, p. 21–30, 2018. DOI: 10.47828/jianaasian.v5i2.2. Disponível em: https://jurnal.asian.or.id/index.php/JIANA/article/view/2. Acesso em: 7 nov. 2026.